Sally Ann Frank, Healthcare IoT Advisor | Global Black Belt Team | Americas. As part of Microsoft's Global Black Belt team, Sally (@sallyafrank) helps healthcare companies use IoT to improve patient outcomes and efficiency. With more than 20 years in the technology industry, she helps providers, payers, medical device, pharmaceutical and life sciences companies use IoT, machine learning, predictive analytics and artificial intelligence to meet the changing demands of the healthcare industry. Focused on business outcomes, Sally has been advising customers about IoT for more than 5 years, starting in the manufacturing sector before focusing on healthcare. She holds an MBA from The George Washington University (Washington, DC), an MS in Systems Management from the University of Southern California and a BS in Marketing and Computer Science from Virginia Tech.