CONNECTED HEALTH CONFERENCE • SAVE THE DATE • October 16-18, 2019 • Boston, MA
In February 2019, Ada Health and Sutter Health launched an on-demand, AI-based symptom assessment and care navigation tool, available to Sutter’s 3+ million patients via its online patient portal and public-facing website. The tool aims to improve patient satisfaction, quality of care and healthcare access by engaging with patients at the first onset of symptoms and guiding them to appropriate care options. In this presentation, we’ll review early results and discuss Sutter’s pathway to successfully embedding AI and other technologies into the patient journey. The case review will include considerations for EHR integration, patient/physician engagement and metrics for value-based outcomes.