CONNECTED HEALTH CONFERENCE • SAVE THE DATE • October 16-18, 2019 • Boston, MA
A significant report from Prophet on healthcare transformation summarized five components of the Healthcare Shift: The Transformation to Consumer Centricity:
Each of these could be the subject of a book, but let’s dive into the last one -- a Culture of Consumer Obsession. It may sound like a marketing pitch, but healthcare has become so fragmented that the consumer/patient, rather than being the focus of care, has become a casualty in the process of care.
Prophet has three recommendations for culture change:
At the Connected Health Conference, our theme will explore how to balance technology and the human element. We must move beyond the technology itself to focus on the individual -- the patient, provider, caregiver -- and, perhaps, create an obsession with the healthcare consumer in order to create real culture change in healthcare. Some examples from the agenda include:
Thoughtfully embedding technology into healthcare will allow providers to focus on the human elements of caring, judgment and emotional intelligence, and support cooperative care with patients. It can also enhance the patient-provider relationship, effectively empower individuals to take charge of their health and wellness, improve health outcomes and enable a critical shift to prevention, wellness and self-care across the lifespan.
Time for healthcare to develop a Culture of Consumer Obsession – through Connected Health.